Parts Stores > Testimonials

“I’m writing to express my pleasure in working with the crew at your Fairborn store. For the past couple years this crew has gone out of their way to help solve problems, get hard to find parts, and has improved the delivery of all parts. This crew has been a pleasure to work with, and I hope they will stay for awhile...”

“I was on my way to Oklahoma and had a dead battery. Jason from the Paris store went out of his way to see that I got the right battery for my car, installed it for me and even disposed of my old battery. I am a female and didn’t know what to do. I had complete trust in Jason and he got me back on the road right away. I am very grateful for his help. He cares about his customers.”

“I am writing to inform you of the great service I received from Nathan today. Nathan was very personable, helpful, knowledgeable, and honest about the benefits and drawbacks of engine lubricants. Although I was not quite ready to purchase yet, I do know where I anticipate purchasing Zmax in the near future. Nathan has great qualities that make shopping enjoyable.”

“I wanted to jot you a note to let you know how much I appreciate the help you gave me over the phone the other day. Thank you for your friendly service.”

“I was in your store today and I just had to write this note to say thank you. A young man named Shawn waited on me. He did not have the part I needed but called several other stores until he found the part for me then had one of the other employees pick it up while they were delivering another part to someone on the Southside. I was very impressed with the courtesy and excellent service provided. In today’s world it is rare to find someone willing to go the extra mile for a customer. Thank you again and be assured that I will definitely recommend your business to my family and friends.”

“We are very grateful to have a group of your caliber supporting us, not only in our recent situation, but your every day service and support. Good products are available everywhere. Your staff is what makes you exceptional! We know and thought you should know why we have been, and will continue to be loyal customers of Auto Value.”

“I ended up doing a couple hours of car repair in your store parking lot recently. Your staff supported me with some parts and special tools that I purchased, as well as some information, and most importantly they provided me a positive spirit to get the task done and repaired! Their guidance and direction was important not only for the wisdom they imparted but it is really nice to have genuine support. Almost like team work we were able to get our vehicle problems fixed and we were back on vacation. Now that’s sensational. You can believe we will be thinking about going to Bumper to Bumper stores with our future auto needs.”